Consumer Complaint Policy

Copyright Notice and Disclosures

Use of Information

Any person is hereby authorized to view the information available from this web site for informational purposes only. No part of the information on this site can be redistributed, copied, or reproduced without prior written consent of Texas Hill Country Bank.

Copyright Information

©2019 Texas Hill Country Bank, All Rights Reserved
©2019 Giles Design Bureau, Inc., All Rights Reserved

All information in this site is protected by a compilation copyright in the United States of America based on U.S. Copyright Law (17 U.S.C. sec.101 et seq) and International Copyright Laws and may not be reproduced in whole or in part. Unless otherwise specified, no one has permission to copy or republish, in any form, any information found on this site.

Disclaimer of Warranties

The information contained or accessed, and references to corporations, including their services and products, are provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, non-infringement, or error-free or uninterrupted service.

Descriptions of, or references to, products, services or publications within Texas Hill Country Bank’s web site does not imply endorsement of that product, service or publication. Texas Hill Country Bank makes no warranty of any kind with respect to the subject matter included herein, the products listed herein, or the completeness or accuracy of the information. Texas Hill Country Bank specifically disclaims all warranties, express, implied or otherwise, including without limitation, all warranties of merchantability and fitness for a particular purpose.

This publication could include technical inaccuracies or typographical errors. Changes may be periodically made to the information herein.


Facts, data, & other information presented on Texas Hill Country Bank website pages are provided directly by Texas Hill Country Bank.

Texas Hill Country Bank, our employees, officers, directors and shareholders, as well as Giles Design Bureau, Inc., are not responsible for typographical errors or errors of omission; and, we cannot guarantee that all information is accurate or complete.

Deposit information presented on the website of Texas Hill Country Bank is in accordance with the Federal Reserve Truth in Savings Act (12CFR230). Interest rates displayed for deposit products are based on Annual Percentage Yield (APY) and may fluctuate at any time.

Loan information presented on the website of Texas Hill Country Bank is in accordance with the Federal Reserve Truth in Lending Act (12CFR226).

Mortgage Loan Disclosures:
Normal underwriting guidelines apply.  Borrower pays all closing costs.

Construction Loans: Normal underwriting guidelines apply.  Borrower pays all closing costs.

Consumer Complaint Notice

Texas Hill Country Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Texas Hill Country Bank should contact the Texas Department of Banking through one of the means indicated below:


In person, or U.S. Mail:  2601 North Lamar Boulevard, Suite 300, Austin, Texas  78705-4294

Telephone (Toll Free): 877-276-5554

Fax No.: 512-475-1313